Robotics Field Service Engineer

Holland, MI
Full Time
Mission Design & Automation
Mid Level

OVERVIEW 

At Mission Design & Automation, we attribute our success to the strength of our team and our ability to be agile and adaptive to new market demands. We believe that our customers should experience a seamless process from start to finish and our people, culture, and customer-centric attitude will make that possible. To build on this team we are searching for a highly qualified Robotics Field Service Engineer. The ideal candidate will be capable of balancing multiple diverse projects, have a high technical aptitude, integrity, and a broad experience in automation. This position includes roughly 70-80% local, non-overnight travel and 10% overnight travel. When not at a customer facility, you will work on-site at Mission in Holland, MI.  

WHAT YOU’LL GAIN 

  • One-on-one technical training in programming, robotics, maintenance, and troubleshooting 

  • Extensive exposure to working at various customer sites locally

  • Customized mentorship in areas of improvement 

  • A work environment centered around an upbeat, motivated, and winning culture 

  • Potential to participate in future certified robotics training programs 

RESPONSIBILITIES 

  • Install, upgrade, troubleshoot and/or repair automation equipment 

  • Perform troubleshooting and field repairs on wide variety of robot models and peripheral equipment 

  • Provide technical phone support and troubleshooting assistance to customers 

  • Perform preventive maintenance and evaluate/audit customer equipment 

  • Evaluate robot cycle times and make improvements when possible 

  • Robot repairs (predominately on FANUC robots) 

  • Work with Build and Controls teams while installing new equipment at customer facilities 

  • Assist customers with equipment upgrades, modifications, and retrofits to existing system 

  • Provide on-site customer training 

  • Work safely and adhere to safety standards 

  • Accurately complete and submit service and expense reports in a timely manner 

REQUIREMENTS 

  • Minimum 3-5 years of experience in the automation industry 

  • Strong mechanical aptitude and familiarity with robotics and/or automation  

  • Understand diagrams and schematics including mechanical, electrical, pneumatic, hydraulic, and bill of materials 

  • Work efficiently with little supervision 

    Ability to utilize all available resources to troubleshoot and repair (internal company teammates, OEM suppliers, etc.) 

  • Preferred knowledge of FANUC iRVision, Roboguide, DCS, CollisionGuard, SpotTool, ArcTool, etc.  

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