Business Development Manager

Holland, MI
Full Time
Mid Level
Shape the future of Automation—Together
At Mission Design & Automation, we believe great automation starts with listening. As a Business Development Manager, you’ll be at the forefront of expanding our reach—building relationships, identifying opportunities, and working side-by-side with our engineering team to deliver automation systems that create real impact. We’re looking for someone who thrives on uncovering needs, connecting the dots, and developing long-term partnerships built on trust.


What You’ll Do
  • Discover and Develop Opportunities
    Build strong relationships with customers, asking the right questions to understand their operations and challenges.
  • Collaborate to Create Solutions
    Partner with our talented engineering team to concept custom automation systems that deliver measurable ROI and reflect our high standards.
  • Lead the Customer Journey
    Guide customers from first contact through post-installation follow-up with clear, honest communication at every step.
  • Drive Growth Through Trust
    Earn repeat business and referrals through responsiveness, transparency, and a customer-first mindset.
  • Stay Curious, Keep Learning
    Bring market insights and new ideas back to the team to help shape our offerings and approach.
  • Be There in Person
    On-site visits are key to understanding customer operations and earning trust. Travel is part of the job.

What You Bring
  • A humble, curious approach to solving problems and building partnerships
  • 3+ years in custom automation, preferably with concepting or design/build experience
  • Strong communication skills—whether it's a sketch on a napkin, a CAD model, or a conversation
  • A technical foundation (engineering or machine design background is a plus)
  • A self-starter mindset with follow-through, attention to detail, and customer-first thinking
  • Comfort with Microsoft Office and CRM tools

Why Mission?
  • We’re a West Michigan team of thinkers, builders, and problem-solvers who care about our craft and each other.
  • You’ll join a culture that values quality, humility, and teamwork over ego.
  • We don’t chase shiny things—we build long-term relationships and do right by our customers.
  • Your voice matters here. We’re growing, and we want people who want to grow with us.
If you’re excited about this role, but don't check every box – apply anyway. We understand that you might bring strengths and perspectives we haven’t thought of yet. We’re more interested in the right mindset than a perfect resume—so if you’re curious, collaborative, and committed to doing great work, we’d love to hear from you.
 
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